Effective Date: 8/22/2025
At CoolHer™, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.coolher.com] (the “Site”) and when you purchase or interact with our products and services.
By using our Site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information when you visit our Site or make a purchase:
- Personal Information: Name, email address, billing address, shipping address, phone number, and payment details when you place an order.
- Non-Personal Information: Browser type, device information, IP address, referring website, and browsing activity on our Site.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience, improve our Site, and analyze traffic.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders.
- Send order confirmations, shipping updates, and customer support messages.
- Improve our Site, products, and services.
- Send marketing communications, promotions, or newsletters (only if you opt in).
- Comply with legal and regulatory obligations.
How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following cases:
- Service Providers: With trusted third-party providers who help us operate the Site, process payments, and deliver products.
- Legal Requirements: If required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Cookies & Tracking Technologies
Our Site uses cookies to provide essential functionality (such as shopping cart and checkout), to analyze site usage, and to deliver relevant advertising. You may disable cookies in your browser, but some parts of the Site may not function properly.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal data:
- Access & Correction: Request a copy of the personal information we hold about you and request corrections.
- Opt-Out: Unsubscribe from marketing emails at any time using the “unsubscribe” link or by contacting us directly.
- Data Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
For residents of California (CCPA) and the EU (GDPR), additional rights may apply. Please contact us for details.
Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.